TABLE OF CONTENTS
(1) Where can I buy passes to Lunenburg Doc Fest?
(2) What kind of passes are available and how much do they cost?
(3) How are passes and tickets issued?
(4) Can I share my Pass?
(5) Is seating reserved?
(6) Is there a deadline for purchasing Passes and single tickets?
(7) What happens if a film screening is cancelled?
(8) Do you issue refunds or exchanges?
(9) Who do I contact if I have a problem?
(1) Where can I buy passes to Lunenburg Doc Fest?
ONLINE
Click here to buy nowIN-PERSON
SEPT 4-20, 2023
Lunenburg Doc Fest Office
11 King Street
Mon – Fri – 9:30am – 4:30pmSEPT 21-27, 2023
Lunenburg Opera House
290 Lincoln Street
10:00am until 10 minutes before the final screening of the day
Additional Dates and Locations
Lunenburg Farmers’ Market
15 Green Street
September 14
8:00am – 12:00pmPlease note that the Lunenburg Doc Fest Office will be closed during the festival (September 21-27)
(2) What kind of passes are available and how much do they cost?
Early Bird discounts will be available from July 3, 2023 to August 14, 2023 and are reflected in the brackets. Early bird prices do not apply to the Opening Night Film ticket or single screenings. After August 14th 2023, prices return to regular levels.There are 4 types of passes purchasable at LDF.
Gala Pass: Opening Night Film Screening and Gala event – $100 ($85) per person
Festival Pass: 7 days of film screenings plus the Opening Night film & Gala – $165 ($140) per person
Film Pass: 6 days access to all film screenings – $95 ($85) per person
Industry Pass*: dedicated industry professionals attending The Dock Market conference and 1-to-1 meetings – $95 ($75)
There are two ticket types that will become available in August (TBC)
Opening Night Film Ticket – $25 per person
Regular Film Ticket – $15 per person (single screening)
*To receive an Industry Pass filmmakers must register for The Dock Market. For a password email welcome@lunenburgdocfest.com, a password with instructions on how to buy will be shared. We will reconnect with you in August to register for Dock Market events.
(3) How are passes and tickets issued?
If you buy your Pass at any one of our Box Office locations you will receive your wristband or ticket at the time of purchase.
If you buy your Pass online at lunenburgdocfest.com you will receive your pass or ticket confirmation via email. Your accompanying wristband can be picked up at any of our Box Office locations during operating hours.
(5) Is seating reserved?
No, you will select your own seat at the venue.
Priority access is given to Pass and ticket holders who are asked to arrive 15 minutes prior to the scheduled start time of each screening. 10 minutes prior to the event, the venue will be opened for Rush Line seats — one per person, cash only — sold based on availability on a first come first served basis. Once Rush Line tickets are available, Pass and ticket holders will no longer have priority admittance. Please no food or drinks in the theater.
(6) Is there a deadline for purchasing Passes and single tickets?
Passes may be purchased throughout the festival. Single tickets will become available in early September.
(7) What happens if a film screening is cancelled?
If an event cannot run as planned, we will inform attendees as soon as possible. Notice will be posted on our website lunenburgdocfest.com, on the Festival Office Door, and at the Box Office located in the lobby of Lunenburg Opera House.
(8) Do you issue refunds or exchanges?
All sales are final. We do encourage you to share your Pass or tickets with others if you are unable to attend.
As a not-for-profit organization we rely on funding, sponsorship, donations, and Pass and ticket sales to cover costs associated with organizing a festival of this nature.
(9) Who do I contact if I have a problem?
The Lunenburg Doc Fest Team members along with volunteers can help address questions on-site.If you need more assistance please contact our Guest Experience Coordinator:
Nancy Kovachik
welcome@lunenburgdocfest.com
902-523-3456